Antoine Michel Nohra

                     5809 Nicholson Lane, Apt 714

                         Rockville, MD 20852

                           301- 881-4342

                    Email: Anthonynohra@hotmail.com

             URL:http://www.anthonynohra.com/education.htm

EDUCATION: Lebanese American University, Beirut, Lebanon

            BS. Degree in Hospitality and Tourism Management, July 1991

           

 

            Hotel School Faculty, London, UK

            Certificate in Customer Service Training Program, August1994.

 

            Orange Technical Institute, Gaithersburg, MD, USA

            A+ Certification-Hardware Technician and Computer Repair, October 2001

            MCP, Microsoft Certified Professional: Network essentials

            MCSE, Microsoft Certified System Engineer, August 2002

           

 

   WORK

EXPERIENCE: Lebanese Restaurant, Fine Dinning, London, UK

            Restaurant Supervisor (1991)

 

           ·    Managed operation for ninety seats

           ·    Report to General Manager

           ·    Supervised and evaluated employees

           ·    Developed effective reservation skills

 

            London Metropolitan Hotel, London, UK

            Restaurant Assistant Manager, (1992-1994)

 

           ·    Primarily responsible for guest services

           ·    Conducted numerous Wine seminar for employees and staff managers

           ·    Responsible for maintaining labor and beverage cost below budgeted goals

 

            Crown Plaza Toronto Center, Toronto, Canada

            Banquet services Assistant Manager (1994-1996)

 

           ·    Rapidly promoted to Banquet Manager

           ·    Managed the operation of Grand Ball room and Meeting room

           ·    Actively involved in the panning and successful execution of all catered events

           ·    Liaison between management and clients

           ·    expediting challenges in a quick and creative manner

 

            La Charbonnade (Swiss Cuisine), Toronto, Canada

            Restaurant Manager (1996-1998)

 


 

           ·    Manage day to day operations of one of the provinces top selling restaurants

           ·    Recruit, hire, train, supervise and motivate a team of twenty employees

           ·    Handle customer relations and resolve any complaints

           ·    Oversee bookkeeping, deposits and payrolls

           ·    Ensure that restaurant meets required health standards

 

            Toti’s Steak House, Providence, RI

            Restaurant Manager (1999-2001)

 

           ·    Conducted numerous wine seminars for employees and staff managers

           ·    Improved guest satisfaction index

           ·    Participated in implementing a Sunday brunch buffet, which became very popular with customers, and resulted in increased sales

           ·    Market products and concepts

 

PROFESSIONAL

TRAINING:    Le Cordon Bleu, Paris Culinary Arts Institute

              Three week intensive hands-on course

 

              Preparation of three different buffet styles, kitchen

              Organization, team work, table settings

 

SKILLS:       Language: Fluent in Arabic, French and English

              Computer: MS Office, WordPerfect, Microsoft Outlook,

                        Corel, Lotus, Internet Explorer, Front page,TCP/IP

 

TRAVEL:       London, France, Italy, Spain, Germany, Amsterdam, Belgium, Switzerland, Canada